1. Invoices Due - All payments are due within 7 days of receiving your email invoice, after this a 1.5% per month late fee will apply. You will receive an email invoice within 72 hours of the auction end. The buyer's premium is 15%. We reserve the right to cancel any transaction in the case of extraordinary circumstances (e.g., Acts of God, power outages at end of auction, etc.)

2. Acceptable Methods of Payment - For a total amount due of $9999 or less, we accept PayPal, checks, and money orders. For a total amount due of $10,000 or more, we accept only certified checks, or wire transfers (with an additional $30 fee for wire transfers). Please note that the only way we can accept credit cards is through PayPal. (Our PayPal account name is "ninecaroline"; e-mail is "ninecaroline@spa.net")

3. Personal or Business Checks - We will hold all items paid for with a personal or business check for 10 business days after the date of deposit. If you need your item(s) released for shipping or available for pick-up sooner, please choose another payment method. There is a $30 returned check fee.

4. PayPal - If you are uncomfortable with PayPal or do not have the time or patience to sign up for and verify an account, please choose another acceptable payment method. Again, please remember the only way we can accept a credit card payment is through PayPal. If you choose to pay with PayPal, we can only ship to your verified PayPal address (which is your credit card billing address). Also, American Express limits their members to $2500 in PayPal transactions per month. Our PayPal account is: ninecaroline@spa.net.

5. Sales Tax - All items picked up at our location or shipped to a New York State address are subject to 7.00% NY Sales Tax. You must fully execute and sign a Certificate of Resale to be exempt (in person or by fax).

6. International Payments - International customers may pay by PayPal, personal checks (US dollar denomination only) or by wire transfer. No checks drawn on foreign banks will be accepted. Verifying a PayPal account can take several days for international account holders. In order to pay promptly, please sign up and verify your account before the auction closes.

We will pack and ship small items at the price quoted in the auction listing for continental U.S. only. For International shipping please contact us. We ship via U.P.S. or, if requested we can ship via U.S.P.O.  For larger items shipping arrangements and payment for packing, handling, shipment, and insurance are the sole responsibility of the buyer. The two companies that can pick up and ship are:

1. Time frame - After the auction we will be processing invoices for all buyers within a narrow time-frame. We will do this as quickly and efficiently as possible. We usually ship smaller items within 48 hours after payment has cleared. We will of course release your item(s) to the shippers or for pick-up on the day that payment clears. Once a small item(s) is packaged and sent by us, you will receive an email with a tracking number.

2. Pick-Ups - Please notify us ASAP if you plan to pick up your item(s). All pick-ups by you or your shipping agent should be completed no later than thirty (30) days after auction close. Item(s) left after this date will be subject to a $10/day storage fee. We can be available Monday through Friday 9am until 3pm. Please note that you must provide your own labor and packing materials for pick-ups so come prepared with an extra hand and moving blankets, boxes, etc.

3. Quote vs. Estimate - We are providing the shipping quote with items that we will be able to pack and ship so that you can anticipate the shipping charges associated with purchasing the item. The quote is a firm price including packing and insurance for shipment within the continental U.S. and is usually provided for items that can easily be shipped via UPS.

4. Combining Multiple Lots - We will combine multiple lots to economize your shipment if possible. If you buy more than one item, your email invoice will provide you with a combined shipping quote.

5. Insurance - Insurance - Insurance is required and will be included in your shipping cost. We will make every possible effort to insure that shipping damage claims do not occur. For damage in transit resulting in a total loss, this insurance covers the refund of your winning bid amount, any sales tax collected, but not your shipping and insurance costs. For damage in transit resulting in a partial loss, this insurance provides you with restoration and depreciation coverage. The policy is to always err on the side of caution in packaging to ship with carriers such as UPS, and the USPS. We exceed the packaging guidelines required by these companies; therefore when your item is shipped with one of these carriers, the insurance coverage provided by them will be in effect and their policies will be adhered to in the event of a claim.  In the event of opening a package with a damaged item, please maintain the packaging material and object intact- failure to do so will prevent the settlement of a claim. Contact us as soon as possible, and we will resolve the issue as quickly as possible.

6. International Shipping - International buyers must pay for the actual shipping, insurance, and import costs themselves by providing their own shipping account number or credit card number. Please note that we will still charge packing and international documentation fees. The packing fee depends on the item and the international documentation fee is set at $20 US per package.

7. Shipping Questions - If you have questions concerning shipping that are not covered here, please contact us at 518-587-8787 or email us.